
Frequently Asked Questions
It all depends on the size, coat type, coat condition, style of cut, and temperament of your pup, however, generally smaller dogs take between 60 and 90 minutes and larger dogs can take over 2 hours to finish.
We recommend starting a puppy with grooming as soon as they finish their puppy vaccine series (usually at 3-4 months). It’s ideal to schedule frequent appointments for the first 6 months so we can train and work with your dog on getting them used to grooming and make it a positive experience.
Mobile grooming is a luxury service that brings a private grooming salon to your home. We only work on one dog at a time and service a limited number of dogs per day. Mobile grooming is not a high-volume business, but rather a premium service designed to give your dog the most comfortable and stress-free grooming experience possible while being a convenient time-saver for you.
Yes, you do need to be home for your dog’s first appointment with us. We want to get to know you and your dog as well as have a consultation about the grooming. If you feel comfortable after a few appointments with us, you may inquire about our Key On File Service. This option is to leave a key or garage code for us to enter the home to groom your pup when you are not home.
Dogs displaying severe aggresion will be turned away for the safety of both the dog and the groomer. If a dog is aggressive for specific services only (eg. nails, glands, ear plucking) we will discontinue that specific service. We do our best to work with dogs of all temperaments. Please inform us of any behaviors we should be aware of or if your dog is on any anxiety medications.
